112 posts tagged with "Commerce Manager"

MINOR Address Filtering in Account Address Book

Commerce Manager users can now quickly find specific account addresses using flexible filtering options in the Address Book tab.

What's New?

• Address filters in Commerce Manager - Use the Add Filter menu in the Address Book tab to filter addresses by fields such as first name, last name, name, company name, phone number, address lines, city, county/region, postcode, country, and instructions.
• Multi-criteria filtering - Combine multiple filters to narrow down long address lists for large B2B accounts.

For details see:

• Managing Accounts in Commerce Manager
• Account Addresses API

MINOR Support for Additional Comparison Operators in Cart Custom Attributes

What's New?

• Promotions Builder now supports advanced comparison operators for cart custom attributes.

  • is equal to
  • is greater than
  • is equal or greater than
  • is less than
  • is equal or less than

• Enables scenarios like:

  • Offering a discount to customers with a Lifetime Value (LTV) greater than 1000.

  • Targeting items in the cart with a weight less than 20 for promotional discounts.

These enhancements provide greater flexibility for building highly customized promotion logic based on numeric cart-level attributes.

For details see:

• Cart Custom Attributes
• Promotions Builder with Cart Custom Attributes

MINOR More Flexibility with Account Tag Rule Operators We've expanded the Account Tags feature in Promotions Builder by introducing two new rule operators to exclude specified account tags from promotion eligibility. These additions support fine-tuning promotions for specific accounts groups. For example, a merchant can make a promotion available to retail customers while omitting employee-tagged accounts to keep internal pricing separate.

What's New?

• New rule operators for Account Tags: not all, none.
• Available in the Promotions Builder rule configuration UI under "Account tag condition".

For details see:

• Creating Account Tag Condition in Promotions Builder
• Promotions Builder API

MINOR Export Item Lists as CSV in Promotions Builder You can now export item lists used in promotion conditions as CSV files directly from the Promotions Builder interface. This feature makes it easier to review, audit, and share the products, bundles, or other items included in your promotion rules.

What's New?

• Export CSV functionality for item lists in promotion conditions and actions.

For details see:

• Creating a Promotion in Promotions Builder

MINOR Improved Promotion Builder Editing Experience

We've introduced several enhancements to make editing promotions in Commerce Manager smoother and more intuitive. These updates help users stay oriented, work more efficiently, and manage product selections with greater ease.

What's New?

• Focused Editing Experience: Promotion details now open in a dedicated workspace, reducing distractions and maintaining context.
• Preserved List View Settings: When returning to the promotions list, previous filters and search terms remain intact, allowing users to resume work seamlessly.
• Streamlined Product Selection: The product selection interface has been simplified for faster and more straightforward item selection.
• Faster SKU Entry: Users can now paste a comma-separated list of SKUs directly from the main view, eliminating extra form fields and reducing friction.
• Add Custom SKU - Enter a custom SKU directly into the text field by selecting Add.
• Promotion Options Menu: Options to duplicate, delete, or view promotion properties have been moved to their own menu for better organization.

These enhancements are designed to improve the workflow for merchandising teams managing large promotion catalogs, making it easier to create, edit, and organize promotional campaigns without losing context or repeating work.

For details see:

• Creating a Promotion in Promotions Builder
• Promotions Builder Overview

MAJOR Updated Order Insights Dashboard

We’ve updated Order Insights Dashboard, giving merchandisers a powerful way to analyze order data with flexible, customizable views.

What’s New

• Aggregate order data by product SKU, product ID, promotion ID.
• View total sales ($), order count, and discounts ($) for filtered results.

For details see:

• Order Insights Dashboard

BETA Try Cart Preview to Validate Promotions, Pricing, and Catalogs

We're launching Cart Preview in Commerce Manager as a beta feature—designed to help teams simulate real-world cart scenarios for validating catalog setups, pricing, and promotion evaluations.

What's New?

• Preview how your catalog and pricing will behave in a live cart environment.
• Test promotion rules and shopper-specific conditions before deployment.
• Gain confidence in your configurations without needing a separate storefront.
• Planned: Support for account tags, custom attributes and custom SKUs

Cart Preview is currently in beta and available for early feedback.

See Commerce Manager Cart Preview

MINOR Introduced Price Segmentation Support for Catalogs

Merchandisers can now deliver personalized pricing experiences at scale with the new price segmentation capability for catalogs.

What's New?

Added support for price-segmented catalogs, enabling association with hundreds of pricebooks, far beyond the previous 5 pricebook stacking limit.

Introduced the enable_price_segmentation attribute on catalogs:

• When set to true, all available pricebooks at publish time are included in the catalog.
• No need to define stacked pricebooks—simplifying catalog setup for personalized pricing scenarios.
• API responses now reflect rule-based pricing where available and fall back to catalog default pricing if no matching pricebook is found.
• Exposes multiple prices per product for search indexing and administration: meta.available_pricebook_ids and meta.available_prices are included in the hash file.
• Admin API can return all or filtered available prices using the EP-Pricebook-IDs-Of-Available-Prices-To-Show header.

This release significantly reduces catalog maintenance complexity while enabling large-scale personalized pricing.

For details see:

• Price Segmentation Guide

MINOR Enhanced Date Parsing with Locale Support in PXM Product Import

We've added locale-aware date parsing to Product Template Date fields in PXM Product Import, reducing import failures and improving data accuracy by interpreting dates using region-specific formats.

What's New?

• Commerce Manager automatically detects your browser's locale and applies it to product import requests.
• API supports locale query parameter for en-US, en-GB, and en-CA date formats.
• Unsupported date formats fall back to default parsing, ensuring your imports continue to work.

See Product Import

MINOR New Promotions Builder Operator: Range Support for Cart Conditions

We’ve added a new operator to the Promotions Builder that allows you to define value ranges for cart-based conditions—giving you more flexibility when crafting targeted offers.

How to setup tiered promotion

MAJOR Introducing Account Tags for Promotions

We’ve introduced Account Tags, a flexible new feature that lets you dynamically group similar shoppers together, making it easier than ever to deliver targeted promotions.

Use Case Example Create a "VIP" tag to identify high-value customers and automatically offer them exclusive discounts that go beyond what regular shoppers receive.

What’s New

• Create and assign tags to customer accounts.
• Build promotions using Account Tags as conditions—any shopper with the assigned tag will receive the targeted offer.

For details see:

• How to create promotion with Account Tags
• Account Tags Management
• Promotion with Account Tags
• Account Tags API

MINOR Enhanced Currency Support in Promotions Builder

We've expanded currency support in Promotions Builder to allow promotions to apply across all available currencies, providing greater flexibility for global merchants.

What's New?

• Added "All Currencies" option in the currency dropdown, allowing promotions to apply to all supported currencies
• Rule Promotions still default to the store's default currency, maintaining existing behavior
• Important note: All currencies option works best with percent discounts, as fixed discounts won't factor in exchange rates when applied to multiple currencies

MINOR Configure Auto Add free item with Promotions Builder

New! Gift with Purchase Promotions​

• You can now use our Promotions builder to create Gift with Purchase (GWP) promotions. Shoppers who qualify for a GWP offer will have the free gift automatically added to their cart, streamlining their experience and making it easier for them to claim their reward.

New! Promotion Carrots: Buy X Get Y (BXGY) Suggestions​

• We've expanded our Promotions builder to include Buy X Get Y (BXGY) product suggestions. For qualifying BXGY offers, our system can now provide front-end suggestions for the 'Y' products. This helps shoppers effortlessly find and add the discounted items to their cart, streamlining their purchasing journey.
• This feature can also be used for free-gift promotions when there is a choice of free-gift options, requesting the shopper to make a choice to add one to the cart.

For details see:

• How to Create Auto Add Free Item Promotion
• Create Auto Add Promotion with Promotions Builder
• Create Rule Promotion API

MAJOR Improvements to Subscription Offerings.

We’ve made some changes to the way subscription offerings are represented to more closely align with customer requirements and to increase the flexibility of offerings.

What's Changed?

• Subscription products are now called plans
• What was previously called a plan is now a pricing option
• Before these changes if more than one product existed in an offering they were treated as a bundle. Now a subscriber must pick a single plan from the subscription offering, increasing flexibility and reducing the number of subscription offerings that need to be maintained.
• Pricing options are assigned to plans so that each plan may have its own pricing options or a subset of pricing options.

For details see: Subscription Offerings

MAJOR Boost Average Order Value with Bundle Promotions in Promotions Builder

We’ve launched a powerful new capability in Promotions Builder: Bundle promotions. This empowers merchandisers to create compelling promotions that target groups of items to drive higher order values and increased conversions.

What's New?

• A new option in Promotions Builder allows you to define a group of items as a promotional condition, and apply a discount to the same or different group of items, making it easier to design bundle-based offers.

For details see:

• How-To Example
• Create Bundle Promotion with Promotions Builder
• Create Bundle Promotion API

MINOR Improvements Based on User Feedback

We've enhanced our Promotions Builder to be more user-friendly and to support more promotion conditions.

What's New?

• The notable update is that all the promotion limitations are now under the '+refine' section of the promotion configuration.

MINOR Improvements Based on User Feedback

When applying filters to list views, Commerce Manager will now recall and default to the query type you most recently used. This capability is valid for basic filters using the is, contains, starts with, ends with and is one of query types.

MINOR Improvements Based on User Feedback

We’ve made several usability enhancements to the Hierarchies & Nodes feature:

What's New?

• Jump to hierarchy – After searching, quickly jump to a hierarchy to browse its child nodes.
• Filter by hierarchy – Find specific hierarchies in a large list of hierarchies using this new filter.
• Toggle hierarchy badge option – Show or hide the hierarchy badge. It’s now off by default.
• Re-order button – Renamed for clarity—use it to reorder nodes.
• Node details default tab – The “Products assigned” tab now opens by default when viewing node details.
• Adding products to node – Expanded screen size and full table features make it easier to search and assign products to nodes.

MINOR We have added the ability to filter orders by Order Number. The Order Number column can be set to visible on Orders page, and individual orders now reflect their Order Numbers, if available.

See Filtering Orders.

The Order Number value is not auto-generated. To find out how to set the Order Number in the order, see Checkout API.

MAJOR 🚀 A Revamped Hierarchies & Nodes Experience.

We've completely redesigned the Hierarchies & Nodes experience in Commerce Manager, making it easier and more efficient to organize, group, and manage your products into hierarchies.

What's new?

• Powerful search – Quickly find nodes without manually browsing the hierarchy.
• New table view – A familiar file-system-like structure for easier node management.
• Hierarchy indicators – Instantly see if a node has children while browsing.
• Two-pane layout – Browse the hierarchy and edit nodes side by side.
• Deep links to product list page – Jump directly to product lists for maximum efficiency.
• Custom attributes – Store additional metadata for hierarchies, nodes, and pricing.
• View preferences – Customize how you interact with the hierarchy.
• Fresh visual design – A modern, streamlined interface for better usability.

🔎 Explore the new experience now in the "Hierarchies" section under "Merchandise" in Commerce Manager.

MINOR New navigation experience in Commerce Manager.

We've introduced a new sidebar navigation for Commerce Manager that improves the overall user experience and makes it easier to navigate between different sections. Key improvements include:

• Streamlined menu structure with clearer section grouping
• An easier way to switch between stores and organizations
• Improved visual hierarchy for better readability
• Collapsible sections to reduce clutter

MINOR Enhanced SKUs and SKU-less Item Handling in Promotions Builder.

We've improved SKU and SKU-less item handling in the Promotions Builder. While this change is more noticeable in API requests, the Commerce Manager experience remains unchanged.

• Merchandiser can handle SKU and SKU-less items within a single condition using the new item_identifier strategy.
• The item_identifier strategy is supported in both promotion conditions and actions, providing greater flexibility.
• All existing promotions using item_sku OR item_product_id will remain supported.
• New promotions created in the Commerce Manager Promotions Builder will automatically use the new item_identifier strategy.

See Create a Rule Promotion API Examples

MINOR Improved List Pages. We've enhanced the table functionality on our list pages with the following:

• Select which headers show on the table with customizable headers
• View up to 100 items on the page
• Hover over dates to see the date and time details for your location's time zone as well as UTC time zone
• Dynamic search that shows all results with related terms
• Select filters and bookmark the page to return and view the page with selected filters again.

We are making similar changes on list pages across Commerce Manager in the upcoming days.

MINOR We have enabled Custom API Role and Permissions management in Commerce Manager.

For each Custom API, you can assign specific access permissions to each built-in store role.

See Manage Custom API role permissions.

MINOR Override Stacking in the Promotions Builder.

We added a new flag to provide more stacking flexibility for the merchandisers. The Override Stacking flag can be used alongside the existing stacking capabilities. See Creating Override Stacking Promotion.

See Promotions Builder Override Stacking API

MINOR We have expanded promotions filtering to include the promotion statuses such as Enabled, Disabled, Scheduled, Running, Expired, Stacking, and Override Stacking for Promotions Builder. Use these filters to see a subset of promotions in the Promotions Builder.

For Commerce Manager, see Promotions Filtering

For API, see Promotions Filtering

MAJOR In Product Experience Manager (PXM), we have introduced a new feature to allow stock to be managed in multiple locations

Multi-location inventories allow more flexibility in managing stock which enables scenarios such as Buy Online, Pick Up In-Store. This change has changed the format of requests and responses to the inventories service and to avoid any breaking changes has not been applied to existing stores that use this service.

For more information, see Multi-location Inventory API

MAJOR In Product Experience Manager (PXM), we have introduced Custom Relationships. Known as Product Relationships in Commerce Manager.

Custom Relationships enable merchandisers to link products in ways that strategically enhance the shopping experience. For example, you can establish connections between cross-sell items, suggest upsells, or create themed collections tailored to specific customer interests. Custom relationships can be configured as either bi-directional or uni-directional, offering flexibility in how products relate to each other. These relationships are easily managed through Commerce Manager and the PXM API.

See Custom Relationships.

MAJOR In Product Experience Manager (PXM), we have extended Custom Attributes support for Hierarchies and Nodes.

Custom attributes in (PXM) offer a powerful way to store additional metadata for hierarchies, nodes, and prices. These attributes, structured as key-value pairs, enhance flexibility by enabling businesses to tailor data for both internal operations and customer-facing catalogs.

See Custom Attributes.

MINOR We have expanded promotions search to include search by promotion name for Promotions Builder. You can search for promotions with the Promotion Name or Coupon Code.

For Commerce Manager, see Searching for Promotions

For API, see Promotions Filtering

MINOR We have introduced a new coupon code limitation to assign the maximum times a shopper can apply the code. This helps merchants limit the number of times a public coupon code can be used per shopper. For example, you can set a promotion to be used by first 100 shoppers (including or excluding guest shoppers) and each shopper can only use the promotion code once. Read more on Creating max uses per shopper promotion codes.

For Commerce Manager, see Adding Limitations

For API, see Create Max Uses Per Shopper Promotion Codes

MINOR We have introduced bulk codes generation, and export for Promotions Builder.

Read more on Managing Bulk Promotion Builder Codes.

For API, see Bulk Create Promotion Builder Codes

For Commerce Manager, see Bulk generate promotion codes

MINOR We have introduced inclusions support in the Promotions Builder, enabling users to fine-tune the targeting of eligible and discounted items. For example, you can target items from specific categories or with specific attributes for both eligibility and discounts. Read more on Creating promotions with inclusions.

For Commerce Manager, see Adding Inclusions