Managing Subscriptions

You can use Commerce Manager to create and manage your subscriptions.

Best Practices

Create your offerings:

1. Create the offering.
2. Add plans representing repeat products or subscription services
3. Add pricing options - the rules that govern your subscription, for example, delivery frequency, the quantity and any discount. You can combine and reuse pricing options for as many of your offering's plans as you want.

Scenario

In this scenario, an online streaming service organization has different services available for subscription, such as Standard Definition Streaming, High-Definition Streaming, and 4K Streaming; each service provides a specific level of video quality. The following steps describe how to create an offering with a 4k streaming plan with two pricing options, Standard with adverts and Standard.

Creating an Offering

Create the offering:

1. Log into Commerce Manager.

2. Go to SUBSCRIPTIONS > Offerings.

3. Select New Offering, and select Start from Scratch.

4. Enter the name Streaming.

5. Add a Description:

   Enjoy 60K+ movies and TV series. Choose the plan that's right for you.

Adding the Plan

In Commerce Manager, you can create the products and services that you want to offer in the subscription offering. The following steps describe how to add a 4k Streaming plan, including a description and a SKU.

1. In the offering select the Plans tab.

2. Select + New plan.

3. In Name, enter 4K Streaming. This the plan name to display to customers.

4. In Description, enter the following description to display to customers:

   What is 4K Streaming? It's the highest resolution available with excellent picture quality and crisp, clear details. 4K Streaming elevates your viewing experience to the next level.

5. In SKU, enter 77012025. This is an identifier for the product.

6. Select Create Plan

Adding Pricing Options

You can use pricing options to model your subscription. Pricing options are a set of rules and conditions that manage the provision of plans in an offering.

The following steps describe how to add the Standard with Adverts pricing option.

• The subscription cycle is monthly and customers are billed on the 1st of the month.
• The plan length is 12 months and rolling. In other words, customers pay regularly and repeatedly, until the plan is cancelled.
• the pricing option has a fixed price.

To add the pricing option:

1. In the 4K Streaming plan, select + Add pricing option, and then + New pricing option

2. In Name, enter Standard with adverts. This is the pricing option name to display to customers.

3. In Description, enter the following description to display to customers:

   Our Standard with Adverts plan allows you to enjoy movies and TV shows at a lower price.

4. In Billing Cycle, select Monthly.

5. In Rate type select Set Price from the list.

6. For USD, enter a price of $6.99.

7. For Allow pause and resume – plan can be paused and term continues once resumed, select YES.

8. For Allow cancellations – plan can be cancelled without penalty, select YES.

9. Select Create Pricing Option

The following steps describe how to create the Standard plan. This is the same as the Standard with Adverts plan, apart from the price.

1. In the 4K Streaming plan, select + Add pricing option, and then + New pricing option

2. In Name, enter Standard. This is the pricing option name to display to customers.

3. In Description, enter the following description to display to customers:

   Our Standard plan allows unlimited ad-free movies, TV shows, and mobile games.

4. In Billing Cycle, select Monthly.

5. In Rate type select Set Price from the list.

6. For USD, enter a price of $15.99.

7. For Allow pause and resume – plan can be paused and term continues once resumed, select YES.

8. For Allow cancellations – plan can be cancelled without penalty, select YES.

9. Select Create Pricing Option

Saving the Offering

Once you have added the plan and its pricing options, select Save to save the offering.